Home        Company        Services        Contact        Frequently Asked Questions   HOURS: Monday-Thursday 8:00am - 5:00pm Friday-Saturday 8:00am - 3:00pm Evenings by Appointment   What about the spots and stains that are still there? Those spots are actually damaged areas of your carpet. The areas have either had the dye removed, or have had dye left behind. What could have caused these stains? Foods with natural, or man made dyes can leave those dyes behind. Body fluids can bleach or dye the area where it comes into contact with the carpet. Over the counter carpet cleaners have optical brighteners, which cause a yellowing, and lightening of carpet fibers. Laundry detergents have bleach and optical brighteners, which cause a yellowing, and lightening of carpet fibers. Medications can bleach or dye carpet fibers. The list is endless, but don't fear, we can restore most stains back to the original color. What is Spot Dyeing? Some spots have actually removed dye from you carpet. We neutralize the bleaching agent, then we combine dyes to bring the spot back to the original color. Will the area match the rest of my carpet? Yes. The area will be a close match to the original color of the carpet. Usually you can expect an eighty to ninety percent match. Is spot dyeing my best choice? Yes, if you have light areas in your carpeting, and the areas are no larger than a softball. The smaller the area the easier it is to bring it back to the original color. What types of carpet repairs do you offer? We can stretch carpets, repair seams, or replace burn marks, and damaged areas of your carpet. How do you stretch carpet? We lift the carpet on three walls, stretching away from the fourth wall. We cut off the excess, and tack the carpet back down. What causes ripples in the carpet? Ripples, can be caused from excessive cleanings, moving of heavy furniture, excessive traffic, or poor installation. Do I need to empty the room before you stretch the carpet? No. Padding is designed to have carpet glide on it. We do need access to three walls, so we can pull the carpet off the tack strip. We charge an hourly rate, so the more preparation you do, the less it will cost. We can empty china hutches, and entertainment centers if you are not able to do the prep work. The furniture on the two side walls only needs to be moved a few feet away from the wall. One of the walls parallel to the ripples, will need to be more accessible. We will need 6-7 feet of access along the entire wall that we are stretching towards. How long does it take to stretch carpet? Most rooms can be finished in 45 minutes to one hour. The more prep work, the longer it will take. Closets, combination, and L shaped rooms add time to the repair. Bedrooms with walk in closets can take more time. Hallways take the longest to stretch. The carpet has to be lifted off the tack strip, and each doorway has to be cut. Then the carpet is stretched, and each doorway is re-seamed. The more doorways, the longer it takes to stretch. The actual stretching of the hallway takes 20-45 minutes. Most doorways take 20-30 minutes to re-seam. We will recommend what method is best. There are ways to cheat, saving time, and money, but the fix will not be as permanent. In the end it is your house, and we will do the repair how you want it done. How do you patch carpet? We cut out the damaged area of the carpet, and glue in a new piece. The new piece is glued using nylon glue, and seam tape. It is as strong, or stronger than the original carpet. Will the patch be noticeable? It depends on many factors. The quality of the carpet, the wear pattern, how much extra carpet you have, and where the patch will be. Patching a high quality carpet, with little wear, and a large enough section of spare carpet, will be nearly invisible. We can wear the patch piece, trying to match the existing carpet. This will hide the patch more. If you don't have enough spare carpet, we can find extra carpet in closets, and heating vents. But this carpet is normally patched together, making a large enough area of carpet to patch into the damaged area. This type of patch is the hardest to hide. We have been doing this for over 30 years, so if anyone can hide this type of patch, we can. Can you fix runs or tears in my carpet? Yes. We can either re-seam the damaged area, or "stitch" carpet back into the run. I use the word stitch in quotes because we don't use a needle and thread. We take nylon glue, and glue the strand to the backing, loop by loop, tucking the ends through the backing of the carpet. What about the black edges of my carpet? These are called filtration lines. The normal three step cleaning process is not always affective on these areas. Can you remove these filtration lines? Yes. We use an oxygen cleaner to safely remove these black edges. What are deodorizers? Deodorizers are added to our cleaning process to give the whole carpet a fresh, clean smell. What are disinfectants? Disinfectants are added to our cleaning process to remove odors caused by germs, and bacteria. Will this remove all of my odors? Yes, as long as the odor is in your carpet, and not your padding. What are protectants? Protectants, applied to your carpet at the end of our cleaning process, protect your carpet fibers from spills, stains, and dirt. Which of these do you recommend? Not all carpets need these specialty services. Some carpets only need some of these specialty services. Some carpets need all of these specialty services. To find out which specialty service is best for your carpet ask your carpet technician what he recommends. How much will these specialty services cost me? Some of these services are priced on a per room basis, which could be as little as $10.00 per room. Some of these services are priced on a per hour basis. Our hourly charge for these services is $79.95 per hour. Call to receive a free estimate right over the phone. American Cleaning Services 18403 Twenty-Two Mile Rd. Macomb, MI. 48044 248 812 2211