8:00am - 5:00pm
8:00am - 3:00pm
What is "Steam" cleaning?
"Steam" cleaning is described better as hot water
extraction . It is the injection of hot water into the carpet
fibers, suspending loosened soil, and dirt, then
extracting the solution from the carpet fibers.
Is this the best method for my carpet?
Yes, if you have a synthetic carpet. Most carpets are
made of nylon, a synthetic material. The hot water
extraction method lifts out the deep down dirt that
causes damage to the carpet fibers, and hot water
extraction makes nylon carpet fibers stand back up.
What is Dry cleaning?
Dry cleaning is the injection of solvents into the carpet
fibers, and then the extraction of the solvents with the
loosened soil, and dirt.
Is this the best method for my carpet?
Yes, if you have a natural carpet, or just light soiling.
Dry cleaning is the recommend method for wool, and
cotton carpets. Dry cleaning solvents are great at
removing oil based stains.
How is stain removal done?
We treat the stain with at least one of three types of
cleaning agents. The first is an alkaline cleaner, this
strips soil off of carpet fibers. The second is a dry
cleaning solvent, this is used on oil based stains. The
third is a surfactant, this boost the power of the first two
Is this all you do to remove stains?
No, we also loosen the stain the same way you would
loosen a stain on your clothes. We scrub the stubborn
stains, this loosens the dirt, allowing the hot water
extractor to remove the loosened soil, and dirt.
Can all spots and stains be removed?
No, but most are easily removed with our three step
cleaning process of, stain treatment, stain agitation,
then hot water extraction.
Will my traffic patterns come out of my carpet?
Yes, as long as there is no damage to your carpet
fibers. The soil, and dirt in those areas are easily
removed with our three step cleaning process.
What causes traffic patterns?
Walking on the same area of the carpet, leaves behind
dirt, and soil. As you walk on this dirt and soil, you are
cutting the carpet fibers, causing permanent damage to
the carpet fiber. Also your padding acts as a shock
absorber for your carpet fibers, as your padding wears
out, your carpet fibers are crushed by foot traffic.
How do I avoid getting a traffic pattern?
We recommend our three step cleaning process as soon as
you begin to see wear problem.
What is texture rejuvenation?
Texture rejuvenation is the restoration of your carpet
fibers, and the overall appearance of your carpet.
Texture rejuvenation is accomplished by our three step
What about the spots and stains that are still there?
Those spots are actually damaged areas of your
carpet. The areas have either had the dye removed, or
have had dye left behind.
What could have caused these stains?
Foods with natural, or man made dyes can leave those
dyes behind. Body fluids can bleach or dye the area
where it comes into contact with the carpet. Over the
counter carpet cleaners have optical brighteners, which
cause a yellowing, and lightening of carpet fibers.
Laundry detergents have bleach and optical brighteners,
which cause a yellowing, and lightening of carpet fibers.
Medications can bleach or dye carpet fibers. The list is
endless, but don't fear, we can restore most stains back
to the original color.
What is Spot Dyeing?
Some spots have actually removed dye from you
carpet. We neutralize the bleaching agent, then we
combine dyes to bring the spot back to the original color.
Will the area match the rest of my carpet?
Yes. The area will be a close match to the original
color of the carpet. Usually you can expect an eighty to
ninety percent match.
Is spot dyeing my best choice?
Yes, if you have light areas in your carpeting, and the
areas are no larger than a softball. The smaller the
area the easier it is to bring it back to the original color.
What about the black edges of my carpet?
These are called filtration lines. The normal three step
cleaning process is not always affective on these areas.
Can you remove these filtration lines?
Yes. We use an oxygen cleaner to safely remove these
What are deodorizers?
Deodorizers are added to our cleaning process to give
the whole carpet a fresh, clean smell.
What are disinfectants?
Disinfectants are added to our cleaning process to
remove odors caused by germs, and bacteria.
Will this remove all of my odors?
Yes, as long as the odor is in your carpet, and not your
What are protectants?
Protectants, applied to your carpet at the end of our
cleaning process, protect your carpet fibers from spills,
stains, and dirt.
Which of these do you recommend?
Not all carpets need these specialty services. Some
carpets only need some of these specialty services.
Some carpets need all of these specialty services. To
find out which specialty service is best for your carpet
ask your carpet technician what he recommends.
Call to receive a free estimate right over the phone.
American Cleaning Services
18403 Twenty-Two Mile Rd.
Macomb, MI. 48044
248 812 2211